ServRight provides technical service and support solutions for companies that value quality, speed, flexibility, and cost control.

On-Site Services

Whether a customer is under a contract agreement through ServRight or chooses our competitive T&M pricing agreements, our on-site services to OEMs and Partners are second to none. Our 3500+ highly skilled field service technicians and direct technicians in major metropolitan areas deliver the best service at the customer site in a timely manner– anywhere in North America:


  • Parts & Labor OR Labor Only
  • Managed Print Services
    • Pay Per Click (PPC) for Printers
  • Multiple Coverage and Response Options (NBD, 4 HR, 24x7)
  • Total Hands on Support of Technician Before, During, and After Call by Senior Engineer
  • Quality Control of Service Orders
    • Escalates Key SLA Measurements based on your requirements
    • ETA, Onsite 2+ Hours, Multiple Calls
  • Escalation Processes
    • Loaner, Manufacturer, SSE
  • 100% Customer Follow-up Available
  • Call Closing Checklist
  • Multi-Year and Qty Discounts
  • Warranty Uplift Agreements
  • Extended Warranty Agreements
  • Competitive Hourly Rates
  • Flat Rate Per Call
  • Triage
  • Help Desk
  • Parts Logistics
  • Email Updates
  • 2nd Level Technical Support
  • Daily and Monthly SLA Reporting
  • Expedite Service Option

For more informationContact Usor 1-800-642-6015 or sales@servright.com